Plivo

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746 reviews
  • 3 profiles
  • 19 categories
Average star rating
4.5
Serving customers since
2011
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Plivo Reviews

Review Filters
Profile Name
Star Rating
558
148
19
4
17
DM
Don M.
PrincipalSmall-Business (50 or fewer emp.)
02/27/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great product for large scale marketing

Plivo has the best pricing for local phone numbers and automation. Their platform is robust and easy to use. It is easy to set up workflows to create multiple campaigns and track data granularly. The process of setting up new numbers and marketing campaigns is very easy. Our agency has been an active user for the past four years and they are one of the main keys that have allowed us to grow and measure KPI's in a tactical way.
Jeanette A.
JA
Jeanette A.
Senior Director, Business OperationsMid-Market (51-1000 emp.)
02/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

A Great Partnership!

I tend to be a customer who only needs to meet when there is an issue. Plivo is graciously respectful of this preference. But, more to the point, Plivo is very responsive when I do need help. I've worked with our current account representative for a few years now and he is well-educated on our use case, our compliance practices, and our commitment to maintaining the viability of text messaging as a communication channel for our member-base outreach.
Verified User in Consumer Services
AC
Verified User in Consumer Services
Mid-Market (51-1000 emp.)
02/25/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great Customer Service and Easy to Use

The customer service is by far the best quality of plivo/what makes them stand out. Specifically our 10DLC verification process was a MILLION times better than working with Twilio and we are forever grateful to Plivo for that. Other than that, the platform has been easy for our developers to use and straight forward. All of our use cases have been easily covered at a reasonable price.

About

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HQ Location:
Austin, TX

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What is Plivo?

Plivo is a cloud-based communication platform that enables businesses to integrate voice and messaging capabilities into their applications. Offering a range of APIs, Plivo allows developers to easily build and scale communication solutions, including SMS, voice calls, and more. The platform is designed to enhance customer engagement and streamline communication processes, making it suitable for businesses of all sizes. With a focus on reliability and ease of use, Plivo aims to empower companies to connect with their customers effectively. For more information, visit their website at https://www.plivo.com/.

Details

Year Founded
2011
Website
www.plivo.com