There has been nothing positive about our experience. The features such as custom waiting music, etc seem cool but we haven't gotten past a functional use stage with this product.
Phone.com has an admin portal that allows you to set up voice mail, multiple lines, etc. Through the admin portal, you are also able to send and receive faxes. It's an excellent service, and we are so happy to have found it.
Phone.com is the modern small business communication solution that lets you connect a business phone number to any device. You get the voice, video, text, call management, and collaboration features of an enterprise phone system without the cost.