Petboost

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12 reviews
  • 1 profiles
  • 3 categories
Average star rating
5.0
Serving customers since
2022

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Petboost Reviews

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Suzi P.
SP
Suzi P.
Facility ManagerSmall-Business (50 or fewer emp.)
08/10/2026
Validated Reviewer
Verified Current User
Review source: Organic

Petboost Made Our Busy Doggy Daycare Run Smoothly—Online Booking & Cards on File

For us it’s probably just how much easier it’s made the everyday running of the business. We’re a doggy daycare and grooming salon on the Gold Coast and can have up to 80 dogs booked in on our busiest days with a team of around 10, so there’s obviously a lot happening at once. We changed over from Gingr to Petboost in April and were definitely nervous about moving everything across, but it ended up being pretty straightforward. They moved all of our customers, dogs, photos and information across and we were using the new system within about two weeks. Having cards on file has probably been one of our favourite changes because we’re not constantly following up payments anymore. Online booking has also been great and around 4 in 10 of our bookings are now made online, which takes a lot of pressure off the phone when we’re busy with the dogs. We also really like that they’re Australian. Being able to ask a question and actually get help from someone in our timezone makes a huge difference.
Verified User
G
Verified User
Small-Business (50 or fewer emp.)
03/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Booking with Exceptional Support

I really appreciate that Petboost Business is Australian, and the owners are very hands-on, striving to make the product the best possible for my business. It has drastically reduced my admin time compared to previous systems. I love the new two-way SMS feature and the live availability calendar. The system is intuitive and easy for both my clients and staff to use without the need for extensive training. If any issues arise, I can contact the help service for instructions, or the owner, Frazer, and it will usually be fixed the same day. They’re constantly rolling out new features, and they can even watch how clients use the system to identify whether there’s a system issue or user error. Petboost Business also connects to Stripe and Xero, which is a big plus. Initial setup was incredibly easy since Frazer came to our business and set it up with me.
AL
Annie L.
Owner of Houndz Paradise Doggy Daycare & GroomingSmall-Business (50 or fewer emp.)
03/25/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Fantastic Switch to Petboost—Easy, All-in-One Booking with Great Support

Our whole process of switching from our old software to Petboost has been fantastic. Frazer has been incredibly supportive from day one, which made the changeover feel smooth and well guided. Now we can manage all our services easily in one place, and the ability to combine both daycare and grooming bookings has been especially helpful. Petboost is not only easy to use and logical, but the pricing is very competitive. It’s also a big plus that it’s Australian owned and operated.

About

Contact

Phone:
+61 1800 291 005
HQ Location:
Sydney, AU

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What is Petboost?

Petboost is an Australian-owned, all-in-one business management platform designed specifically for pet service businesses. The software helps dog groomers, pet daycares, boarding facilities, dog trainers, pet walking services, and house-call vet nurses manage their operations through integrated appointment scheduling, payment processing, customer and pet records management, automated SMS and email notifications, team scheduling, resource capacity tracking, prepaid packages, memberships and subscriptions, group course management, custom fields, and digital intake forms with e-signatures. Built around a pet-centric architecture (Human → Pets → Services per Pet), Petboost enables per-pet service history, vaccination tracking, and care preferences. Key features include Magic Schedule automatic availability finding, Stripe payment integration with deposits taken when customers book online, Pay on Arrival at check-in, split payments, the Stripe Reader S700 for in-person payments, pre-authorisation and card-on-file to reduce no-shows, post-appointment report cards, and a self-service customer booking portal. Rounds & Tasks gives boarding and daycare teams every pet in house at each care round, with the team form to fill and the day's tasks, and the Call Catcher Booster answers the calls a busy team cannot take with an answering menu, a booking text or voicemail. Australian-owned and operated from Sydney, with local support and Australian Stripe rates.

Details

Year Founded
2022