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Peopleware

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30 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.4
Serving customers since
1995

Profile Name

Star Rating

20
6
3
0
1

Peopleware Reviews

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Profile Name
Star Rating
20
6
3
0
1
Verified User in E-Learning
UE
Verified User in E-Learning
01/18/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Clunky and Hard to use

I like being able to see my schedule and utilize the manager dashboard to see my agent's schedules.
Jessica S.
JS
Jessica S.
- -
07/19/2018
Validated Reviewer
Verified Current User
Review source: Organic

Great workforce management tool

Injixo is VERY easy to use and does what it promises. It does all main points of scheduling including forecasting. My absolute favorite feature is the ability to restore shifts/changes to shifts in the History tab. You can also adjust to your own company's policies and not just labour laws
Verified User in Consumer Services
UC
Verified User in Consumer Services
02/10/2015
Validated Reviewer
Review source: Organic

Absolutely necessary for any call center

It has limitless variables that allow you to prepare, analyze, and schedule a call center team. Plus it's scalable. We used it for our team of 5, team of 15, and see ourselves using it indefinitely. In short, Injixo is the call center work force manager. As such, better than Good Data, Insights, Shiftplanning, or anything else we used, it tells us how to schedule on both calls and emails and is as specific as we like, whether that's 15 min or 1 hour intervals.

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HQ Location:
Düsseldorf, DE

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What is Peopleware?

Peopleware is a leading workforce management solution, trusted by over 500,000 users in 30+ countries. From precise time tracking to flexible planning, Peopleware’s enterprise WFM suite helps organizations unlock the full potential of their workforce. AI-driven forecasting ensures accurate workload predictions, even in volatile environments. Automated scheduling aligns business goals with employee needs, creating the best possible shift plans. With real-time intraday management, planners can swiftly adapt to unforeseen events, maintain schedule adherence, and keep operations on track. Peopleware integrates seamlessly with external systems and is built on enterprise-grade security. Backed by 30 years of WFM expertise, Peopleware delivers tailored solutions and consulting for complex setups, ensuring smooth adoption and long-term success across all industries. The result? A high-performing organization driven by an engaged, productive workforce.

Details

Year Founded
1995