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Peak Support

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39 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.8
Serving customers since
2015

Profile Name

Star Rating

36
1
2
0
0

Peak Support Reviews

Review Filters
Profile Name
Star Rating
36
1
2
0
0
Sameer B.
SB
Sameer B.
02/21/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Worked with Peak Support at 4 Different Companies

The Peak Support team is not just a vendor, but a true partner for your business. They are aligned with your success, and aim to deliver a perfect solution that fits the timelines, cost, and quality metrics that you need.
Verified User in Computer Software
GC
Verified User in Computer Software
02/19/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Peak Support is an outstanding partner!

Every member of the team I have worked with conducts themselves professionally and is very detail oriented. Whether we are working on a routine process or something that is a little out of the ordinary, members of the Peak Support team are always willing to help out however they can to insure our partners have a superior on-boarding experience.
Kristin D.
KD
Kristin D.
Head Of Customer Experience at Public Rec
02/19/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

stress-free outsourcing

I can get ahold of our Account Manager almost instantly and don't have to jump through any hoops to get help. Everybody has a lot of experience and you can really lean on their expertise. Team leads are very proficient and knowledgeable. You can be as involved as you want or you can just hand over the keys and they will work autonomously. They're able to make staffing changes incredibly quickly, allowing us to ramp up and down from our busy seasonal volume.

About

Contact

HQ Location:
Cambridge, MA

Social

@Peak_Support

What is Peak Support?

Peak Support is a customer support outsourcing company that specializes in providing tailored support solutions to businesses. They focus on enhancing customer experiences through dedicated teams that offer services such as live chat, email support, and phone assistance. Committed to quality and efficiency, Peak Support leverages technology and best practices to meet the unique needs of each client. For more information, visit their website at https://www.peaksupport.io/.

Details

Year Founded
2015