PCI Pal

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26 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
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PCI Pal Reviews

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Colin T.
CT
Colin T.
Head of IT - IrelandMid-Market (51-1000 emp.)
08/20/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Seamless PCI Pal Integration with Strong Support and Reliable Uptime

PCI Pal has provided strong support throughout both the implementation and operational phases of the service. The engagement from both the Business Development Manager and Technical Management team has been particularly positive. It is a seamless application for users, with optimum performance and uptime. It has been successfully integrated into our primary application since April 25, and we are now engaging with another deployment
Aaron L.
AL
Aaron L.
Telecommunications Specialist IIIEnterprise (> 1000 emp.)
12/15/2022
Validated Reviewer
Verified Current User
Review source: Organic

A straightforward PCI Compliance integration to allow agents to coach customers during payments

The PCIpal architecture and design allow customers and agents to communicate directly (while using DTMF payments) so that there's no need to transfer to a separate secure IVR temporarily to complete secure payments. This is a boon, as customers generally hate the concept of being transferred.
Robert S.
RS
Robert S.
Senior Backend Magento2 DeveloperMid-Market (51-1000 emp.)
12/12/2022
Validated Reviewer
Review source: Organic

Excellent integrator experience

The responsivity of the developers from PCIPal is exceptional.

About

Contact

HQ Location:
London, GB

Social

@PCIPAL

What is PCI Pal?

PCI Pal is the trusted transaction layer powering secure human and AI-driven payments and experiences across business communications worldwide. Its cloud-native, platform-agnostic solutions enable organizations to take payments and protect sensitive data securely, support compliance, and reduce the risks associated with data loss across voice and digital conversations. Delivered through a scalable global cloud platform and a market-leading partner ecosystem, PCI Pal’s solutions are integrated with and resold by leading business communications vendors and payment service providers.

Details

Ownership
LON: PCIP
Website
www.pcipal.com