As a company that builds HIPAA-compliant conversational AI for healthcare clients, we needed email that just worked without adding friction for our team or our clients. Paubox delivers that — encryption happens automatically on every outbound email, so there's no portal, no password, no extra click for the recipient. It's been essentially invisible day-to-day, which is exactly what you want from compliance infrastructure. The BAA and HITRUST certification also made it an easy sign-off for our security review. The mail log in the admin portal has also been genuinely useful — being able to pull up exactly what was sent, to whom, and when has made it easy to confirm delivery, troubleshoot client questions, and back up our compliance documentation without digging through inboxes.

Easy! I don't have to think about it and I know I'm protected

I like that it's HIPAA compliant and I can use it with my regular email software (Outlook and Mac Mail)