I like how Paraglide automates the collections outreach and responses, flipping the equation for us by ensuring every customer now gets timely follow-ups. Queries are handled instantly without any manual effort from our team, which allows us to get paid faster and recover cash we previously wouldn't have touched. It has unlocked a segment of revenue that was effectively lost before. The initial setup was also very easy, making our transition smoother.

Our shared inbox used to be a constant source of stress—hundreds of billing queries, duplicate threads, and no clear prioritisation. Since implementing Paraglide, we’ve been able to automate a large portion of our billing queries, especially common requests like invoice copies, payment confirmations, and basic disputes. The biggest win for us has been reaching something close to inbox zero on a daily basis Paraglide handles the repetitive back-and-forth, and only escalates what actually needs human judgment. We’ve also seen a noticeable improvement in how quickly customers pay. Faster, more accurate responses mean fewer delays and less friction in the payment process. It’s honestly transformed how our AR function operates.

I use Paraglide for handling invoices and DSO, and I really appreciate how it keeps track of all customer communications related to invoicing and collections. I like the simplicity of its interface and, more importantly, that it actually works. It helps us improve our time to getting paid, which keeps our cash balance at good levels. The quick implementation was a big plus because we didn't want to get stuck in long projects without ROI. Additionally, the team was helpful in the setup, getting us up and running in 2-3 weeks, with a direct impact on DSO being one of the main benefits.