I appreciate that Ordway has made our billing and invoicing much simpler. It handles complex pricing, including usage-based, tiered, and recurring fees, without the spreadsheet workarounds we used to rely on. Invoicing, credit card payments, and revenue schedules are all in one place, which has improved accuracy and given us better visibility into cash flow and AR. Revenue recognition schedules are generated automatically, making month-end close faster and easier to audit. I find the reporting on billings, AR, and deferred revenue clear and easy to share with leadership. The system is reliable, and the responsive support team understands finance workflows and has helped us work through edge cases quickly. The initial setup was very easy.

I like that Ordway is highly customizable and can accommodate many different accounting needs. We were able to build out custom solutions for our products because our accounting is unique, as is the accounting of most companies. In Ordway, you can have tons of different products and plans, and create revenue accounting rules based on every single line of business in your company. This was really helpful because we can recognize revenue in various ways, invoice differently, and perform other accounting operations depending on the product. It's easy for the business to scale because nothing bottlenecks on the finance side. We switched to Ordway from using spreadsheets, which enabled us to simplify processes previously managed with complex formulas. The team was very smart, kind, accommodating, and patient during the setup. Ordway has also accommodated scaling up and scaling down very well.

Ordway has streamlined our subscription management and billing processes, and it’s been extremely helpful for our team.