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OnPay, Inc.

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419 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.8
Serving customers since
2011
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8

OnPay, Inc. Reviews

Review Filters
Profile Name
Star Rating
396
10
5
0
8
NF
Nancy F.
01/15/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

User-Friendly with Premier Support

I appreciate that OnPay made my first payroll run easy with clear instructions and hands-on support, which was really helpful since I'm new to payroll. I like that they are very focused on providing excellent customer support. I also find their website easy to navigate and user-friendly. The initial setup was easy, and the customer support agent proactively assisted me with one area I hadn't done wrong, which was great.
BR
Ben R.
01/10/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Outstanding Customer Service and Seamless Onboarding

The customer service was incredible. I had a very tight deadline to buy, onboard, and run payroll. Their onboarding leader got on the phone and walked me through everything and ensured I met my payroll deadline.
Verified User
G
Verified User
12/29/2025
Validated Reviewer
Review source: Seller invite
Incentivized Review

Intuitive Payroll Solution with Outstanding Support

I like OnPay's customer service support because they resolved a last-minute payroll date issue for me on the same day. I also find it fairly easy to use and appreciate that there is a free trial. The initial setup was straightforward and easy, which made the transition smoother.

About

Contact

HQ Location:
Atlanta, GA

Social

@onpay_payroll

What is OnPay, Inc.?

OnPay is a fast-growing software company that offers small businesses and accountants the best payroll in the cloud backed up by a team of helpful, friendly experts. And as a payroll service provider with more than 30 years of experience, we know how to get it right. Whether business owners have three employees or 1,000, OnPay makes payroll fast and easy. We also serve nonprofits, restaurants, religious organizations, and ag businesses without skipping a beat. Fair pricing without hidden costs has always been one of our hallmarks. OnPay may have gotten more powerful over the years, but our clients still get unlimited pay runs for hourly, salaried, tipped workers, and contractors for one low fee. Pay employees, automate tax payments and filings, and rely on OnPay's guarantee that everything will be error-free. PC magazine rates OnPay as "Excellent "saying, "It's an excellent choice for many small businesses, and even those with advanced needs."​ Entrepreneur's list of the best small business payroll solutions calls OnPay "an easy, quick, mobile-friendly system that doesn't require a steep learning curve."​ OnPay is much more than just payroll software. We're licensed health insurance brokers, and we offer fully-integrated 401(k) plans, wherever you do business. Plus we offer business-friendly, pay-as-you-go workers'​ compensation. OnPay continues to invest in improving customer experience and expanding our offerings to give small businesses unmatched levels of support. OnPay is headquartered in Atlanta. To find out more about careers with OnPay, please visit onpay.com/jobs-and-careers. For helpful videos, please subscribe to our YouTube channel at youtube.com/c/onpayinc.

Details

Year Founded
2011
Website
onpay.com