Omni Intelligence
10 reviews
- 1 profiles
- 2 categories
Average star rating
4.7
Serving customers since
2016
Omni Intelligence Reviews
KB
Kateryna B.
The great Contact Center Performance Testing platform
We could simulate customers and agents on prem which is a requirement for us as our staging is not connected to the PSTN. Support team have helped us a great deal.
SN
Svetlana N.
Voice verification works well for us
The omni verification solution from omni intelligence is working surprisingly well for us. We're a small contact center and always thought that voice verification would be an expensive high-end function taht we didn't really need. We were able to enable omni intelligence voice verification ourselves and our customers really like it. We also see an improvement in the number of calls we can take each month. Very happy.
IK
Iryna K.
Good tool for our DevOps process
We developed IVR integrations for our customers and needed an automated tool for each feature release to ensure nothing is broken. We ended up integrating IVR mapping and then scheduled test cases with our continuous integration process.
About
What is Omni Intelligence?
Omni Intelligence is a technology company focused on providing cutting-edge artificial intelligence solutions tailored to enhance business operations and decision-making processes. Their suite of services includes data analytics, machine learning, and AI-driven insights designed to optimize performance and drive innovation. The company aims to harness the power of AI to solve complex problems and deliver actionable intelligence across various industries.
Details
Year Founded
2016
Website
omniintelligence.online