For non-technical users, soft landing after using Looker for many years; for technical users, the deep integration with Snowflake and dbt. Support has been A+ with quick responses from knowledgeable individuals.

The best thing about Omni is how flexible and versatile it is, both in terms of visualizations/ways of interacting with the data, as well as how it allows you to manage things in the backend to make the end-user experience as smooth as possible. I think they've nailed the approach of different logical layers and found the right balance between needing to declare everything explicitly vs. sensible defaults to get you up and running ASAP. The cherry on top is the excellent team behind the product, and the speed at which they ship new features and updates.

For users of Looker, picking up Omni is an easy process, and our business users have also found Omni to be intuitive and powerful. Omni's visualization options are powerful, and they are constantly adding new features. It's a 100% upgrade from Looker. The Omni team is also easy to work with, easy to reach, and extremely helpful.