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Octadesk

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4.6 out of 5 stars
66 reviews
  • 1 profiles
  • 4 categories
Average star rating
4.6
#1 in 1 categories
Grid® leader
Serving customers since
2008

Profile Name

Star Rating

54
12
0
0
0

Octadesk Reviews

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Profile Name
Star Rating
54
12
0
0
0
Bruno .
B
Bruno .
02/13/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Open tickets via chat and organize urgencies with ease

|Octadesk
Be able to open tickets from customer chats and organize them by levels of urgency.
Nelson Maxuel E.
NE
Nelson Maxuel E.
Analista de Implantação de ERP | Integração de Sistemas e Processos | Treinamento, Suporte e Sucesso do Cliente 🚀
02/13/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Ticket division greatly facilitates the search

|Octadesk
The division of tickets makes it much easier when searching for what we are looking for.
Augusto B.
AB
Augusto B.
02/13/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

Octadesk changed the game: Integrated WhatsApp, efficient bots, and reports that organize everything

|Octadesk
Octadesk changed the game around here. What I like the most is that it ends the madness of jumping from tab to tab; having WhatsApp in the same place saves an incredible amount of time. Moreover, the automation bots are very straightforward and don't leave the client hanging, which gives the team a huge breather to focus on what really matters. It's that tool you install and, in no time, you can't understand how you managed to work without the reports and organization it provides. It's definitely worth the investment for anyone who wants to get organized.

About

Contact

HQ Location:
Sao Paulo, SP

Social

@octadesk

What is Octadesk?

Octadesk is a customer service platform designed to enhance communication and interaction between businesses and their customers. It offers tools for managing customer support through various channels, including chat, email, and social media. Octadesk focuses on improving customer experience and operational efficiency by providing features such as ticket management, automation, and analytics. The platform is suitable for businesses of all sizes looking to streamline their customer service processes. For more information, visit their website at [Octadesk](https://bit.ly/3PsliDh).

Details

Year Founded
2008