It has a modern, user-friendly look & feel. It is very consistent in its design. A non-programmer admin can very easily make small changes, and fairly easily create extra objects, forms, dashboards, and workflows. That means that simple forms and communications between teams can be delivered quickly, increasing the system's usefulness, adoption, and uses. The company is frequently and regularly adding little bits of improvement. The system plays well with other systems. It works better with a semi-dedicated resource internally or paying for their design/execution services, but even with limited time recently I have been able to keep it developping internally. They have always been very responsive when I have a problem, whether it's a bug or a configuration issue.

The user friendly interface is fresh and modern giving functionality that we didn't observe in other platforms considered for this project. With Noggins help we are launching our BRMS with a phase 1 focus on BIA's and BC's but knowing that in Phase 2 we will expand into IM & CM. It is giving us a platform in which our Business Resilience Champions will want to work. It also has huge potential for adoption by Safety & Security.

We first engaged with Noggin during the summer through our vendor selection process and RFP, which was an extremely long process due to the amount of due diligence and corporate governance that we are required to go through. We worked directly with the Sales Executive as our first point of contact who was absolutely brilliant and understanding when we were asking some very long, complex questions or required Noggin to return a lot of detail to support the contracting process. When engaged with Noggin during the above, they couldn't do enough to support us and our procurement team commented that they were the best third party provider they have ever worked with - warm, friendly and hospitable. In terms of the software itself, from an implementation point of view, we like the no-code-change functionality which allows us complete freedom to build the tool in the way that we want to build it. Having worked with a lot of other SaaS providers, they tend to force their methodology onto a business and can be quite inflexible in their approach - not so with Noggin who are super flexible and open to new ideas and ways of doing things. Noggin have a can-do attitude and all of our experiences to date have been entirely positive, even though we are very early on in our implementation of the platform.