As TorHoerman Law grows in size and case complexity, we needed a staffing partner that could scale with us. We brought on three medical records specialists to start and have doubled that team within a year. Today, we’re expanding through a staggered model that lets us scale efficiently without sacrificing quality. We’re managing thousands of cases across a wide range of practice areas, including mass tort. Each of those workflows is uniquely complex. That complexity requires people who are not only detail-oriented and quick learners, but who understand the “why” behind the work they’re doing. NeoTalentLab has brought us those people. "I find it rewarding to contribute to the progress of each case and to see how much clients appreciate our support. Reading through client stories has helped me connect with their experiences on a personal level, and it motivates me to give my best. I’m proud to be part of a team that truly impacts people’s lives" — Alexandra, Medical Records Requestor "The leadership at THL is strong and supportive, and I feel encouraged to grow professionally. It’s meaningful to connect with clients and reassure them that they are not forgotten." — Julietta, Medical Records Requestor "Working at THL has given me the chance to make a real impact through client interactions. I enjoy helping clients feel acknowledged and valued, especially when they express their gratitude. It’s fulfilling to be part of a team that is committed to excellence and client care." — Juan Diego, Medical Records Requestor Whether it’s moving medical records, interacting with clients, or helping us scale responsibly, NeoTalentLab helps us stay focused on what matters most: providing exceptional legal care at scale.

Working with the team at Neostella has been a great experience from start to finish. We brought them in to help us build out a Power BI solution that could give our leadership clearer visibility into performance across departments. The folks we worked with “just get it.” They quickly understood our goals, adapted to the way we work, and delivered exactly what we needed—on time and without constant re-explaining. What really stood out was how aligned Neostella was with our expectations. Their team communicated clearly, stayed organized, and brought forward ideas that matched our business needs. The outcome was not only technically sound, but also practical and easy for non-technical users to understand. I’d absolutely recommend Neostella to other firms looking for a reliable, capable partner for data and automation projects.

What I like the most about Neodeluxe is the Neostella organization that stands behind it. Everybody from the frontline technical support team through account management, and even up to the CEO are focused on serving client needs with urgency and integrity.