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MONKEY Catering Platform

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12 reviews
  • 1 profiles
  • 1 categories
Average star rating
3.8
Serving customers since
2002

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4
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MONKEY Catering Platform Reviews

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Profile Name
Star Rating
4
4
4
0
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Justin G.
JG
Justin G.
Business Development Manager / Account Manager Outside Sales
02/04/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

It does well keeping track of customers and orders, however it does not connect with other databases

User friendly, searching the database is useful, it makes it complicated to be so specific finding certain contacts. It does help generating new leads and continued services.
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
01/24/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

Amazing experience

I love the simplicity and the User Interface. Would recommend to anyone else working in the industry.
Verified User in Food & Beverages
UF
Verified User in Food & Beverages
01/21/2019
Validated Reviewer
Review source: G2 invite
Incentivized Review

User Friendly

I found their platform intuitive and user friendly

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HQ Location:
Vancouver, CA

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MONKEY Catering Platform

MONKEY is an enterprise catering management platform built by caterers, for caterers. For more than 24 years, multi-unit restaurant brands have used MONKEY to run their entire catering business, from the first online order to the final financial report. Today MONKEY has processed more than 28 million catering orders and $5.7 billion in catering sales across 8,000+ restaurant locations. Unlike catering marketplaces, MONKEY is a first-party platform. Restaurant brands keep full ownership of their customers, their data and their revenue, with no marketplace fees or middlemen. MONKEY covers the full catering lifecycle in one platform: Ordering and guest experience: branded, first-party online catering ordering that fits each restaurant brand and makes it easy for guests to place large and recurring orders. CRM and marketing: a catering CRM built to grow repeat business, win back corporate accounts and turn one-time catering orders into ongoing revenue. Store operations and delivery: order management and kitchen coordination across every location, plus MONKEYDrive, a delivery tracking app for a restaurant's own drivers. Enterprise control and reporting: financial reporting, billing and visibility across all locations, so operators and finance teams can see how catering performs at every level. MONKEY also offers Sadie AI, a voice AI assistant that helps restaurants handle catering inquiries, new orders and order changes by phone, and MONKEYPay for catering payments. MONKEY is designed for catering directors, VPs of operations, franchisees and general managers at multi-unit restaurant and bakery brands who need catering to run smoothly at scale. Brands such as Einstein Bros. Bagels, Newk's Eatery, Luna Grill, Boudin Bakery, Ruby Tuesday, Urbane Cafe and Henri's Bakery use MONKEY to grow catering into a reliable, high-margin revenue channel. MONKEY works as a partner, not just a vendor, with a team that knows catering operations from the inside.

Details

Year Founded
2002