Monitask also assists me in understanding how time is used on a broader level by my sales team, but without having to keep them in touch continuously, which has made it a lot easier to understand their activities over time. I likthe adings provided by Monitask, especially when I want to coach my reps each day.

When you work in product management for a data-intensive company, it’s all about prioritization. Striking this balance between "keeping the lights on" and new feature development was my greatest challenge. Monitask provided me with the numbers to be able to do that. I use it to see how my team’s time is spent across core responsibilities. For instance, I create projects for “Platform Reliability,” “Client-Specific Data Requests,” and “Q3 Product Roadmap.” When we saw the 40% of our time on sprint being eaten away by ad-hoc data investigations it was epiphany -- no longer a gut feel but a measure. This enabled me to lobby for a dedicated data support position. The clean, project-based reports are what I use in QBRs to show exactly how engineering investment is aligned with strategic goals.

As one of the marketing department at a sports tech start-up that was growing rapidly, I was constantly asked what value freelancers were bringing to table and why my time and our tiny budget should go towards them. It's been an ugly ride. I implemented Monitask nine months ago because I was personally desperate to vindicate my team's output. But what’s actually been most useful isn’t the stealth mode or screenshots it's the dead-simple ability to track project time. For example, I create projects for things such as “Q1 Brand Awareness Campaign” or “Website Redesign.” My freelance writer logs into the “Blog Content” task, and I check into “Social Media Graphics.” At the end of the week, I get to hand our CEO a report: "Here's 40 hours of marketing effort and assets." It has transformed subjective feeling-based weekly updates into objective show-and-tell. I open up the dashboard every morning with my coffee to plan out my day and see how we’re doing with freelancers without having sent one, “how’s it going?” Slack message.