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Mihup Communications Private Limited.

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68 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.7
Serving customers since
2016

Profile Name

Star Rating

57
9
2
0
0

Mihup Communications Private Limited. Reviews

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Profile Name
Star Rating
57
9
2
0
0
Sayed M.
SM
Sayed M.
Cloud Operations Engineer | AWS | Kubernetes | Terraform | CI/CD | Immediate Joiner.
08/05/2025
Validated Reviewer
Review source: Organic

Best voice AI platform.

Mihup interaction analytics tools i quite easy and It is a very helpful for the customer support team which they use quite frequently very easy to integrate with current system also
Deepanshu  D.
DD
Deepanshu D.
07/31/2025
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great Product

It's great, the conversations from the AI seems close to real.
Tousif T.
TT
Tousif T.
06/18/2025
Validated Reviewer
Verified Current User
Review source: Organic

Best UI Experienced

The best thing I like about mihup as it has a capacity to do 100% audits of the overall calls we received at the customer care with scoring according to our parameters. Also it's given access to pull out different types of report ie agent performance, Reapeat Call data, Escalation - Summary which helps to identifies if it's social, internal or legal escalation being received

About

Contact

HQ Location:
Kolkata, India

Social

@mihup_ai

What is Mihup Communications Private Limited.?

Founded in June 2016 and headquartered in Kolkata. Mihup is a leading Conversation Intelligence platform for boosting contact center performance. Built on proprietary ASR technology, Mihup offers the best blend of accuracy, speed and cost-effectiveness. Mihup is an ISO 7001-certified company and ensures world-class information security standards. The conversation intelligence platform of Mihup has handled over 100 million interactions for customers ranging from small businesses to enterprises across domains like BFSI, BPOs, e-commerce, logistics, and automobiles. We are backed by Accel Partners and Ideaspring Capital.

Details

Year Founded
2016
Website
mihup.ai