Mihup Communications Private Limited.
68 reviews
- 1 profiles
- 7 categories
Average star rating
4.7
Serving customers since
2016
Mihup Communications Private Limited. Reviews
AP
andré P.
Web Developer @ Érre Boost - Érre Technology - Grupo ÉrreReliable Voice Intelligence Platform That Enhances Customer Experience and Insights
What I like most about Mihup is its accuracy and clarity in speech analytics. The platform makes it incredibly easy to understand customer interactions at scale, with dashboards that are both clean and insightful. It’s straightforward to set up, and the AI-driven analysis delivers actionable insights almost instantly. The customer support team is proactive and knowledgeable, helping us fine-tune models to our specific use cases. Mihup also integrates well with our existing call systems and CRM tools, which keeps everything connected and consistent.
AP
Aundrez P.
It was very good. It is very user friendly I must say
Just the user friendliness of the dashboard and the support
CK
Charan K.
Super cool and Easy
Mihup’s AI assistant is highly efficient, with seamless multilingual voice recognition that enables smooth interactions in mixed-language environments, ideal for diverse teams and customer bases. The platform is fast, simple to integrate, and boosts productivity by automating repetitive tasks while delivering quick, accurate responses. Its continuous learning capability ensures consistent improvement over time
About
What is Mihup Communications Private Limited.?
Founded in June 2016 and headquartered in Kolkata. Mihup is a leading Conversation Intelligence platform for boosting contact center performance. Built on proprietary ASR technology, Mihup offers the best blend of accuracy, speed and cost-effectiveness. Mihup is an ISO 7001-certified company and ensures world-class information security standards. The conversation intelligence platform of Mihup has handled over 100 million interactions for customers ranging from small businesses to enterprises across domains like BFSI, BPOs, e-commerce, logistics, and automobiles. We are backed by Accel Partners and Ideaspring Capital.
Details
Year Founded
2016
Website
mihup.ai