The level of support is stellar, especially since they use their own platform as a key channel for providing it. They’re also clearly data-driven; while staying true to their people-centric ideals, they back those values up with data insights and transparency. It’s apparent they mean what they say, say what they mean, and genuinely live out their mission. They are constantly adding integrations to ensure they reduce complexity and the need for siloed or separate solutions that require addition logins and user flows. The user experience is very clean and vibrant as well as simple use and navigate. The AI driven Community Design Cohost is an amazing tool.

Great platform for collaboration, especially with folks in different organizations.

Customization options, gamification advised by Jane McGonigal, "marketing" aligned with Seth Godin's approaches