Our organization was excited to partner with Middleware since they have very robust data reports for both Jira and Github which is something we had trouble finding with other tools that tended to favor one over the other. With Middleware, we are able to get a more hollistic view of how well our teams are performing and identify gaps and bottlenecks that need to be addressed. Outside of the tool itself, the team has been absolutely amazing in helping us get everything setup and they are always available to answer our questions or try to figure out how we can solve a problem using their platform.

Middleware’s setup was quick and smooth, thanks to the responsive support team. With tons of integration options available, it was overwhelming at first, however the team helped out within no time with the integrations and report generation.

Actionable insights for the team. Main highlight is the sprint analytics with acurate data.