It includes all the platforms, plenty of user seats, and reporting I need at a good price. I haven't had any issues connecting accounts and find customer service to be helpful and accurate.
The Planner feature makes it easy to schedule posts across multiple social media channels. The analytics provide vital insights, and the integrated inbox allows you to see and respond to every interaction in one place. It's easy to set up connections to all your accounts and once linked, they are maintained easily.
I really like that everything is in one place, especially the feature that suggests the best posting times for Facebook. I’m not sure how it’s calculated, but it’s very helpful and makes planning easier.