The filtering and lists available to make recall and last minute schedule fills so simple, and the easy way to track all the information you need from your PMS within Max Assist when you are calling the patient for scheduling.

The support team has been fantastic from day one — quick to respond and genuinely helpful, which made onboarding a lot smoother than expected for a system this comprehensive. The sales team was friendly and easy to work with too, with no pressure and straightforward answers. On the integrations side, MaxAssist fits well into our existing scheduling and recall workflow — it doesn't feel like a bolted-on tool we have to work around. Performance has also been consistently solid: it rarely has sync issues, which matters a lot in a scheduling-dependent setup where a missed sync can mean a missed appointment slot. Feature-wise, the segmentation for recall and reactivation campaigns is a standout — we can target specific patient groups instead of sending generic blasts, which has made our communication feel a lot more relevant to patients.

MaxAssist has made managing our dental practice much more efficient. The automation features save our team a significant amount of time by handling appointment reminders, confirmations, recalls, and patient communication without requiring constant manual follow-up. It has helped reduce missed appointments, improved our scheduling efficiency, and made it easier for patients to stay connected with our office. The platform is easy to use, integrates well into our daily workflow, and allows our team to spend more time focusing on patient care instead of administrative tasks. Overall, MaxAssist has become an important part of how we communicate with patients and keep our schedule running smoothly.