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Mapp Digital

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113 reviews
  • 2 profiles
  • 3 categories
Average star rating
3.7
Serving customers since
2016
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Mapp Marketing Cloud

69 reviews

Mapp are experts in helping marketers easily build personalized customer experiences through our very own SaaS platform: Mapp Marketing Cloud. Our powerful platform combines AI-powered digital analytics and marketing automation to collect customer data, extract insights, and trigger highly personalized campaigns across email, SMS, apps, and websites. Our platform helps B2C and D2C companies: - Unify customer data from various sources like websites, eCommerce, loyalty platforms, CRMs, and mobile apps, build customer profiles, and enrich these with compliant first-party data collection. - Convert data into actionable insights around each customer’s socio-demographic, behavior, and preferences to create engaging online and offline experiences. - Personalize content using these customer insights and automate cross-channel marketing across your website, emails, SMS, mobile/web push notifications, and in-app messages. - Continuously monitor and optimize your campaigns with the help of AI to help drive high engagement, capitalize on new opportunities, activate churning customers, and build customer loyalty. More than 700 companies choose Mapp for their marketing needs, including well-known brands such as Ella’s Kitchen, Farrow & Ball, Furla, Admiral Group, GLD Group, Pan Macmillan, Pladis, and many more. We've been on the market for over 20 years and constantly innovate our products and services to ensure our clients have the best support, with our global offices in London, San Diego, Berlin, Munich, Milan, and Paris.

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Mapp Empower

44 reviews

Mapp Empower"s email-marketing platform is now part of Mapp Digital. Visit Mapp Digital’s page to view its all-in-one, comprehensive suite of software including a DMP, cross-channel marketing automation tools, and CDP.

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Star Rating

43
37
24
4
5

Mapp Digital Reviews

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Profile Name
Star Rating
43
37
24
4
5
Verified User in Insurance
AI
Verified User in Insurance
04/13/2021
Validated Reviewer
Review source: Organic

great response to customer requests

The usability of Mapp products is often self-explanatory. If you have any questions, here is quick and good advice. Customer suggestions and improvements to the product are taken into account during development
Hema G.
HG
Hema G.
Marketing Executive
04/13/2021
Validated Reviewer
Verified Current User
Review source: Organic

Great customer service, always proactive and keeping us on our toes!

Always helpful, no task or question is too much trouble. Happy to give feedback and advise the best route of how to implement projects and ideas.
Verified User in Sporting Goods
AS
Verified User in Sporting Goods
04/12/2021
Validated Reviewer
Verified Current User
Review source: Organic

A very qualitative support - a platform which is evolving

The support I received form the CSM in charge of my account: Margaux-Ilona Letouche. She is available, provide quick and relevant answers, has ideas to develop business.

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HQ Location:
London, GB

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@Mapp_Digital

What is Mapp Digital?

Mapp Digital is a service provider of insight-led customer experiences, combining customer intelligence and cross-channel marketing automation. Their platform helps businesses better understand and engage their customers by leveraging data and analytics to create personalized, targeted marketing strategies across various channels. Mapp Digital's solutions aim to maximize customer engagement and drive growth through effective data-driven marketing strategies. Their website, https://mapp.com, offers further resources and information about their offerings, including customer success stories and various services tailored to different industry needs.

Details

Year Founded
2016
Website
mapp.com