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LupaSearch

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28 reviews
  • 1 profiles
  • 8 categories
Average star rating
4.9
Serving customers since
2021
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LupaSearch Reviews

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Kaja B.
10/28/2024
Validated Reviewer
Verified Current User
Review source: Organic

Exceptional customer service, on-point solution for reasonable pricing

LupaSearch is seeking to be the experts in the e-commerce field, and they succeed. Before, we had leaks in our search field, obviously missing opportunities, especially with the new clients. We invested a lot into marketing missing those prospects on the search flow, not realizing the impact it had on the users' buying decisions. Not only did LupaSearch introduce us to more advanced, recent tech advancements but also strongly supported our goal to constantly review and update search capabilities. That way, we can stay up to date with the e-commerce tech trends and align with customers' expectations. Semantic search and advanced personalization made a tangible difference for us compared to the previous, much more static solution we had used before. Separate kudos to their customer support. Among slow responses and days of waiting with larger enterprises, LupaSearch stands out with its willingness to support the client from day one. While we had some initial doubts about technical execution from our side, LupaSearch proved that it could be done much easier with technical help from their side. Recommended!
M
Mantas .
10/21/2024
Validated Reviewer
Verified Current User
Review source: Organic

Great tool to boost your Ecommerce

Combination of functionalities, search speed, number of features, easy to use reporting dashboard, clear and competitive pricing along with great customer support makes LupaSearch our number one ecommerce search solution.
GR
Garlasco R.
Operations Manager at 20HOURS
03/06/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Eccentric platform for customer engagement in e-commerce businesses

The platform has a very great team that are always open to answer all the questions and solve all the problems the customers may experience when using the platform due to their quick response to their customers an improvement of customer satisfaction has appeared. The software has been of great benefit to most of the users as it has understood their intents and has enabled them to retrieve the most important products ensuring that they have acquired what they are searching for. The product is very flexible hence it allows seamless integration hence great for achieving all user specific business need.

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HQ Location:
Kaunas, LT

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@LupaSearch

What is LupaSearch?

LupaSearch is an AI-powered eCommerce search and product discovery platform designed to transform site search into a high-performing revenue engine. Headquartered in Lithuania and serving mid-to-enterprise retailers globally, we specialize in solving the "findability" problem for stores with large, technically complex, or multilingual catalogs. Key Features & Functionality Our platform is built on a cutting-edge Hybrid Search Architecture that seamlessly combines vector-based semantic search, Large Language Models (LLMs), and advanced keyword matching. This ensures 100% relevance for both precise technical queries and vague, long-tail intents. LupaSearch has recently expanded into Conversational Commerce with its GenAI suite, featuring: GenAI Cha: An assistive shopping assistant that synthesizes catalog data into human-like advice. Dynamic Faceted Navigation: Automated filters that adapt in real-time to user intent. AI Personalization: Results that continuously learn and adapt based on individual user behavior.

Details

Year Founded
2021