The user interface, number of integrations and customizability of Lumos is amazing. An easy to use solution and amazing support from implementation to regular use with quick response and great product knowledge. I use the tool regularly to conduct access reviews and rely on report functionality to complete critical tasks for security and compliance.

As a small startup, access requests, onboarding/offboarding, and SaaS management can take half the week. Lumos centralizes all of that—clean access workflows, automated provisioning, clearer ownership, and real visibility into what tools we actually use. It cuts down on the back-and-forth with employees, reduces shadow IT, and helps us stay compliant without having to add headcount. It just makes day-to-day IT ops run smoother. The support has been great from their team with ongoing monthly meetings to ensure we're using the tool to its full capacity.

Lumos allows us to automate access requests, saving time on tier 1 IT tasks. It also can cut tickets into our IT Service project for easy auditing.