What I like best about Luigi’s Box is how accurately it understands customer search intent and helps users find the right products faster. The autocomplete suggestions, typo tolerance, and relevant search results make the shopping experience much smoother, especially in a PrestaShop store with a larger product catalog.
We enjoy the amount of data we can find out through Luigi's Box. Thanks to their evolving AI, the application has become even better at automatically understanding customer search intent and typos, which feeds into clearly processed and actionable reports.
What I like most is that Luigi's Box is completely outside the computing resources of the e-shop. Before that, we used a solution for Woocommerce, which was a burden on the server and caused problems. With Luigisbox, it's different, all indexing and searching is done on their servers, which is an advantage. The integration was very simple and intuitive. They have a tool for replacing the original search on the e-shop. The user can pair products themselves in the interface. We had a problem with variable products, which the support solved by taking care of processing all feeds and solving it.
From a business point of view, we noticed that products that people had not discovered before started to sell. It is clear that artificial intelligence in search can offer people what they are looking for. When communicating with the sales department, the salesman was also helpful and was able to understand the short-term increased traffic to our e-shop by various Chinese bots. The Luigi's Box service definitely has its payback and is worth its price.
Luigi’s Box is a set of tools for e-commerce (search analytics, site search & product discovery), that helps you to increase your sales and conversions by providing your visitors with the best possible shopping experience. From search to product discovery, we cover all the interactions while giving you complete control and data for your business decisions. Increase your sales & conversions through a better search & product discovery experience.