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Loop Communications

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110 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.8
Serving customers since
2009
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Loop Communications Reviews

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Star Rating
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Joshua R.
JR
Joshua R.
Service Desk Team Leader at RealTime, LLC
01/26/2021
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Excellent VOIP Provider

The speed of assistance, and ease with which their technicians assist. I've worked & spoken with the owners of the company. They have been extremely helpful throughout the demo pross and are very knowledgeable about their product. I've also spoken with several technicians, everyone I have spoken with, has resolved the issue very quickly and efficiently. The integration with Connectwise Manage improves the workflow of answering phones and creating tickets.
Verified User in Insurance
UI
Verified User in Insurance
01/14/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Quickly resolved issue

Prompt and courteous staff and problem resolved
EH
Erin H.
01/06/2021
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Positive, engaging and informative customer service

We have really enjoyed the customer service provided at Loop. Their knowledge of their product is great in the moment and if they don't know they will find out the answer! Additionally, they are nice people!

About

Contact

HQ Location:
Charlotte, NC

Social

@LoopPhone

What is Loop Communications?

Loop Communications is a business-focused phone systems provider that specializes in delivering hosted VoIP (Voice over Internet Protocol) solutions. They cater primarily to small and medium-sized businesses, focusing on providing exceptional customer service and tailor-made features to enhance communication efficiency and flexibility without the burden of managing traditional telephone systems.Their services include features such as auto-attendants, call recording, voicemail to email, and other customizable options that fit various business needs. Loop Communications prides itself on offering straightforward pricing structures with no hidden fees, emphasizing a customer-first approach that includes dedicated support and personal attention. This commitment to service and quality communication solutions makes Loop Communications a competitive choice for businesses looking to modernize their communication systems.

Details

Year Founded
2009