Product The Leapwork tool is stable, intuitive, and effective for both desktop and web applications. While automating legacy desktop applications can take slightly longer than web applications, the platform handles both well. As with any tool, there is a natural learning curve. Prior automation experience is not required, but it can be helpful in building a solid framework from the start. Service & Support The sales team clearly understood our needs and provided excellent support throughout both the trial and contract phases. The training sessions were customized to our circumstances, with the trainer showing great flexibility in adjusting topics and accommodating the varying levels of test automation experience among attendees. We greatly appreciate the Gold Support package. The Customer success manager and support team has been consistently responsive, resolving even complex automation challenges quickly. Their patience and professionalism, even when addressing basic queries, has been commendable.

Ease of use Good evidence capturing Good reporting JIRA Integration

Tool has a lot of capabilities, works well with different platforms within my organization and it absolutely requires no coding experience. We used this of End to End testing and handles all the integration cases very well. I was amazed with its capabilities to switch between multiple application within a flow with much ease. The framework and flows created are very robust and requires minimal maintenance effort