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Krystal Hosting Ltd

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41 reviews
  • 3 profiles
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Average star rating
4.7
Serving customers since
2002
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Krystal

28 reviews

Krystal is an internet services company specializing in a range of tools, solutions & services for businesses all over the world. From web hosting and enterprise cloud services to voice over IP and customer support platforms.

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Codebase

12 reviews

Codebase offers fast and reliable hosting for Git, Mercurial and Subversion repositories. Mix and match unlimited repositories of any type per project.

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Katapult

1 review

Katapult is a modern cloud computing platform designed to provide developers and businesses with high-performance, scalable, and user-friendly infrastructure solutions. With a focus on simplicity and transparency, Katapult enables users to quickly provision and manage virtual machines, storage, and networking resources across multiple global data centers. Its intuitive control panel and comprehensive API support streamline the deployment and management of cloud resources, catering to both small projects and complex enterprise environments. Key Features and Functionality: - Compute: Deploy virtual machines powered by high-frequency AMD EPYC CPUs, offering options for CPU-optimized instances with up to 96 vCores and memory-optimized instances with up to 960GB of RAM. - Storage: Utilize NVMe-based block storage with triple-copy redundancy, network-attached file storage, and S3-compatible object storage solutions. - Networking: Manage DNS records, create isolated virtual networks, implement load balancers, and define firewall rules to secure and optimize network traffic. - Developer Tools: Automate infrastructure management using Katapult's REST API and Terraform Provider, facilitating seamless integration into existing workflows. - User Interface: Experience a fast, intuitive control panel with features like multi-user support, two-factor authentication, and real-time performance metrics. Primary Value and Solutions: Katapult addresses the complexities often associated with cloud infrastructure by offering a streamlined, developer-friendly platform that emphasizes performance, transparency, and control. By providing high-speed virtual machines, flexible storage options, and robust networking capabilities, Katapult empowers users to build, automate, and scale their applications efficiently. Its transparent pricing model and commitment to sustainability further enhance its appeal to businesses seeking reliable and ethical cloud solutions.

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Krystal Hosting Ltd Reviews

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Star Rating
37
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1
0
1
LW
Lenny W.
05/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

Fantastic service and support, great price too.

I've been using hosting companies to host my multiple websites for my small business for over 20 years, some good, some not so good. I decided to change companies after my last host put their prices up. After research I decided on Krystal. Their packages, features and prices were impressive and when I signed up, they migrated my existing sites over and made sure everything was running perfectly. Customer support was superb, Ben Coleman in particular was fantastic, going above and beyond to make sure everything was just so, including answering all my daft questions. Even answering queries in the evenings and weekends. I can't fault the service and support I've had so far, it's far and away the best I've experienced in over 20 years of dealing with hosting companies.
RJ
Rob J.
02/05/2024
Validated Reviewer
Verified Current User
Review source: Organic

Never let me down; nothing is too much trouble

Their customer service team is excellent. I've asked them technical questions about specific sites, sought their recommendatons for migrations and gradually scaled how much we use them to host our client sites as a result. They have plenty of different service plans/options for hosting so you can always find the right solution for a specific problem. It's easy and flexible to contact them with no buggering about with useless AI chatbots. Response times are swift no matter what the channel. Price-wise, they're competitive too.
SK
Stephanie K.
12/12/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Complicating Development and Collaboration

The limited range of features that Codebase provides for teams, with DevOps expertise are not good. It provides a poor platform for collaboration and development. It is a bit pricey for teams the fact that it does not support programming languages is a disadvantage.

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HQ Location:
London, UK

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@krystalhosting

What is Krystal Hosting Ltd?

Krystal is a web hosting and cloud service provider started in 2002 we specialise in cutting-edge tools and technology for businesses around the world. We do things differently, offering premium services that are sustainable without sacrificing performance. Today we’re the UK’s largest independent web hosting company, and the world’s only B Corp web host & public cloud provider. Whether it’s our award-winning web hosting, bespoke cloud services, VoIP solutions, or outstanding UK customer support, we never compromise on our products, service or planet-first approach. We are powered by 100% renewable electricity, and after reinvesting profits into improving our service, we direct any surplus cash towards environmental initiatives. We offset the carbon emissions of our entire workforce and plant millions of carbon-capturing, habitat-restoring trees. Whatever the size of your business or its ambitions, Krystal has a sustainable solution to futureproof your business and power your growth.

Details

Year Founded
2002
Website
krystal.io