Definitely Kong Gateway, since it’s delivered solid API performance for us at scale. Another standout is the analytics feature, which gives me genuinely useful numbers to bring into client conversations. The integrations also fit smoothly with our existing ecosystem, so it’s been easy to align with what we already use. Support is especially valuable when an account has a more complex setup and needs extra attention. Overall, ROI is much easier to explain and discuss when API usage is clearly visible.

The UI/UX is very clean and easy to understand. Even a new team member can find services, routes, and plugins without much struggle. The dashboards give a good overview of our APIs in one place, so daily monitoring becomes simple. Integrations are also a strong point, Kong works nicely with our existing tools and workflow, and its plugin system (authentication, rate limiting, logging, etc.) saves a lot of development time. We don't need to write these things again and again in every service. Performance is reliable. We have not faced any major slowness or downtime in our usage, and the gateway handles traffic smoothly. Onboarding was smooth. The documentation is good, and the getting-started guides helped our team to set up quickly. Whenever we had doubts, the support team responded properly and helped us to resolve the issue.

I really like Kong Konnect's hybrid deployment model, which allows us to host our FastAPI data planes internally while Kong manages the control plane in the cloud. The out-of-the-box plugins make enforcing strict JWT validation and edge rate-limiting so much easier, which I appreciate because it shields our internal microservices from traffic spikes when our adjusters are syncing heavy files, allowing us to offload authentication overhead and prevent server crashes.