It serves as a base layer for our API gateway and security solution

Onboarding a new team onto Kong Konnect has been smoother than I expected. RBAC and workspace separation let different team manage their own services without stepping on each other, which matters a lot once you scale past a handful of squads. Version control for APIs is also solid - rolling back a bad config change takes seconds instead of a whole incident response. CI/CD integration was straightforward too, so pushing gateway config changes through our existing pipeline didn't need a separate process.

As a Kong Konnect customer, what stands out most to me is the centralized API management across hybrid and multi-cloud environments. That’s probably the biggest win for us. We run gateways on-prem as well as in AWS and GCP, and Konnect gives us a single control plane to manage everything without having to stitch together separate tools for each environment. The hybrid deployment model—control plane in Konnect, data planes wherever we need them—also strikes a great balance: we get the convenience of SaaS while still keeping control over where our traffic actually flows.