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Kolleno

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117 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.9
Serving customers since
2019
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Kolleno Reviews

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Verified User in Accounting
UA
Verified User in Accounting
10/26/2024
Validated Reviewer
Verified Current User
Review source: Organic

Simple to use and saves me time

It integrates quite well with NetSuite. We use it for testing and integrating on behalf of our clients.
Verified User in Retail
AR
Verified User in Retail
10/23/2024
Validated Reviewer
Verified Current User
Review source: Organic

Love the AI update!!

The new Kolleno GPT AI chat is very impressive! I used this AI chatbot to diagnose a collection workflow problem, and it explained to me reasons for why one of the companies didn’t enroll. This new update is saving our team a lot of time on building and troubleshooting the automation. It really does empower us to optimize collection workflows faster, and the monitoring of their performance got so much easier after the new dashboard release. The system runs like clockwork and the integrations are working well - so nothing to dislike. Data flows perfectly between the systems, which makes it a very smooth process to manage.
AK
Aigul K.
08/27/2024
Validated Reviewer
Verified Current User
Review source: Organic

Perfect for managing payments related communications with clients is

Kolleno has made it much easier for us to handle the payments conversations without damaging our relationships with big corporate partners. The platform’s automated payment reminders are customizable, so we have segregated our partners into different portfolios, allowing us to adjust a tone of voice and strategy per each one. Now that all of our communications is automated, we only need to respond to incoming replies. There are also no more manual errors, and we never find ourselves in a situation where a wrong invoice was sent to a wrong client!

About

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HQ Location:
New York, US

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@KollenoHQ

What is Kolleno?

Kolleno is an order-to-cash platform built to run itself, ranked among the top 50 software providers in Accounting & Finance by G2. Where most AR software just digitizes the same manual process, Kolleno replaces it with a workforce of task-specific AI Agents that plan, draft, and execute the work of collections, payments, and cash application inside the credit policy you define, so finance teams spend less time chasing and more time managing exceptions and relationships. The platform covers the full order-to-cash lifecycle across six connected modules: Collections, Payments, Disputes, Credit Risk, Cash Application, and Cash Flow Forecasting, with reporting built in throughout rather than bolted on at the end. Behind every module sits Maestro, Kolleno's orchestration layer: you set the objectives and policy, and Maestro routes work to the right agent, sequences actions, and keeps everything coordinated across the cycle, so you're never managing individual agents by hand. You also choose how much autonomy each agent gets, use it to surface insights on which accounts need attention, as a copilot that drafts recommended actions for your team to approve, or, once you trust the workflow, let it execute on its own within policy. Kolleno connects directly to the ERPs, CRMs, banks, and payment systems finance teams already run, syncing data in both directions in real time. That gives every agent and every user a single, accurate view of who owes what, by when, and what's at risk, instead of the fragmented picture that comes from stitching together spreadsheets and half-synced systems. It also means reports and cash forecasts reflect what's happening today, not what a nightly export said yesterday. Kolleno is built for CFOs, finance directors, and finance systems managers at mid-market and enterprise B2B companies, and used day to day by order-to-cash leaders, credit control and collections teams, financial controllers, and finance operations. It's the strongest fit for organizations with real collections complexity: high transaction volume, multiple systems, disputes, credit risk to manage, and cross-team handoffs where cash predictability genuinely matters. What sets Kolleno apart is that it isn't AI bolted onto existing AR software, it's an operational extension of the finance team. The agents never miss a follow-up, never lose context, and never build a backlog, working alongside your people rather than replacing them, with humans staying in control of policy and handling the true exceptions. And Kolleno doesn't disappear after go-live: the team stays involved to help configure, operate, and continuously improve the setup as your business evolves. The results back this up. One Kolleno customer reduced Days Sales Outstanding by 32%, cut outstanding receivables by 50%, and saved 40% of the time previously spent on manual collections work, all within the first three months of going live.

Details

Year Founded
2019
Website
www.kolleno.com