KnowBe4, Inc.

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3,154 reviews
  • 5 profiles
  • 10 categories
Average star rating
4.6
#1 in 4 categories
Grid® leader
Serving customers since
2010

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Secure the Digital Workforce: Human + AI

Reduce risk where it starts: human and agentic decisions.

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KnowBe4, Inc. Reviews

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Profile Name
Star Rating
2518
564
51
8
13
Phil H.
PH
Phil H.
Technology CoordinatorMid-Market (51-1000 emp.)
11/04/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller

Fantastic Customer Success Support from David Reeves

My Customer Success Manager (David Reeves) has been great to work with. We meet about 3 times a year to role out my training modules and he always takes great care of us.
Sonya W.
SW
Sonya W.
Safety, Marketing, ESG ManagerMid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great product with engaging videos, useful back end, and VERY easy to use

the great videos, the ease of use for the Phishalert, and how easy it is to set up training and use the back end as an admin.
Verified User in Construction
AC
Verified User in Construction
Mid-Market (51-1000 emp.)
10/30/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Great product with engaging videos, useful back end, and VERY easy to use

The best part of KnowBe4 is how easy it is. Setting it up as the admin, explaining it to a non-techy user, and getting engagement from the team. It trains people with very little effort, and is quite useful in giving people skills without making them feel like they are learning. The back end, like PhishER, is super easy to work with, and makes you feel a lot more at ease about emails. The auto check piece and the help that you get from your assigned customer service rep are invaluable. They reply within about an hour so you never feel lost.

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HQ Location:
Clearwater, FL

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What is KnowBe4, Inc.?

KnowBe4 is the provider of the world’s largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering. Forrester Research Named KnowBe4 a Leader in The Forrester Wave™: Security Awareness and Training Solutions, Q1 2022. The latest G2 Grid Report had over 1,000 G2 customer reviews, and KnowBe4 ranked as the top security awareness training platform with 99% of users rating 4 or 5 stars, and the largest market presence among all vendors. The KnowBe4 platform is user-friendly, intuitive and powerful. It was built to scale for busy IT pros that have 16 other fires to put out. Customers with businesses of all sizes can get the KnowBe4 platform deployed into production at least twice as fast as our competitors. Our Customer Success team gets you going in no time, without the need for consulting hours.

Details

Year Founded
2010
Ownership
NASDAQ: KNBE
Website
www.knowbe4.com