I find Knock's ability to centralize notifications across different channels like push notifications, email, and SMS incredibly helpful. The intuitive workflow UI allows non-engineering team members to make changes easily, saving valuable engineering time. I appreciate the API integrations and the various channels provided, including the webhook channel. The version control feature for workflows is a particularly neat aspect. Integration using their API is straightforward, and the available SDKs are comprehensive, meeting our needs well.

Knock has been a boon for us. It’s easy to set up, powerful, and clearly built for both PMs and engineers. We started out manually coding every email in our SaaS app, but once we needed multi-channel support and more complex workflows, it became unmanageable. I randomly came across Knock on Twitter, checked out the demo, and with just me (a product lead) and one engineer, we had over 10 workflows running across email, SMS, and in-app within weeks.

I love the email editing experience that Knock provides, it makes it very easy to setup a beautiful email notification. Also the UX to use data from a previous workflow run to test changes is really good!