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KISI

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46 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2012
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KISI Reviews

Review Filters
Profile Name
Star Rating
34
10
0
1
1
Vedad B.
VB
Vedad B.
03/19/2026
Validated Reviewer
Review source: Organic

Clean API, smooth integration, and a great partnership experience

|Kisi
The API is well-documented and straightforward to integrate with. We built a native integration for our gym management platform and the whole process was smooth — from API key setup to provisioning users and managing group assignments. The partnership team was also very responsive and professional throughout the onboarding process. Having cloud-based access control that we can automate through the API has been a real value-add for our customers.
Rick D.
RD
Rick D.
ENTREPRENEUR | CEO @ Crush Fitness | Fitness Industry Expertise
10/29/2025
Validated Reviewer
Verified Current User
Review source: Organic

Great customer experience!

|Kisi
I have been considering door access control for our facility for about a year now. After researching all the available companies, I ultimately chose Kisi. The main reason for my decision was my experience with my sales representative, Kalib Mickelson. He consistently supported me, answered every question—no matter how trivial—maintained contact even during long periods of inactivity, and was always both personable and extremely informative. In my 25 years of administration, I have interacted with many service and sales representatives, but I have never received this level of support. Saying he went above and beyond doesn't even capture it. While I can't yet comment on the product itself, my experience with Kalib was the deciding factor in my purchase. If Kalib's manager happens to read this, he truly deserves a raise and a promotion. Exceptional customer service is rare these days, but Kalib absolutely nailed it!
Luke  P.
LP
Luke P.
12/11/2024
Validated Reviewer
Verified Current User
Review source: Organic

Terrible Customer Support but a (mostly) Great Product

|Kisi
The ease of use, simple functionality, and clean UI.

About

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HQ Location:
Brooklyn, US

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@KISI

What is KISI?

Kisi is a cloud-based physical security and access control platform that helps organizations connect people and spaces through modern, secure, and flexible workplace security solutions. Designed for simplicity and scalability, Kisi combines access control, visitor management, video surveillance, intrusion detection, analytics and reporting, smart locks, elevator access, and mobile credentials into one unified security platform. The Kisi ecosystem includes Reader Pro, Controller Pro, Terminal Pro, Intercom Pro, web and mobile apps, integrations, and flexible credentials that help organizations manage doors, elevators, visitors, and security workflows from anywhere. Kisi serves industries including fitness and wellness, gyms and clubs, golf simulators, coworking and shared workspaces, commercial real estate, and technology, supporting use cases such as 24/7 unstaffed access, tailgating detection, bookings, visitor access, hybrid work security, booking integrations, Apple Wallet employee badges, and security agents. Kisi helps organizations improve operational efficiency, simplify security workflows, monetize their spaces, and deliver a modern user experience across every location.

Details

Year Founded
2012
Website
www.getkisi.com