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Kinfolk

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14 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.8
Serving customers since
2023

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Star Rating

13
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Kinfolk Reviews

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Profile Name
Star Rating
13
1
0
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0
Caitlin N.
CN
Caitlin N.
Senior Talent Acquisition Partner (GTM and R&D) at Vidyard
07/06/2026
Validated Reviewer
Review source: Organic

Intuitive Platform with Excellent Onboarding Features

I find the Kinfolk platform really easy to navigate, and I appreciate how it allows me to build microsites for creating customized employee experiences. Whether it's for new hires onboarding or custom runbooks for training and continuous development, the platform makes it easy to send these out and monitor their completion. I also found the initial setup very straightforward and user-friendly, and we had a lot of support from the Kinfolk team. I particularly enjoy the convenience of having condensed training materials in one area and the ability to monitor how many employees are engaging with the content.
Amanda B.
AB
Amanda B.
Strategic and Results-Driven People Operations Leader
07/02/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy to Use, Strong Adoption, and a Truly Collaborative Partner

It’s been super easy to use. We’ve seen strong adoption across our team, and it has significantly reduced our ticket volume. On top of that, the team has been a great partner—working with us to build and refine product features that are genuinely helpful for our needs.
Verified User in Mental Health Care
AM
Verified User in Mental Health Care
06/30/2026
Validated Reviewer
Verified Current User
Review source: Organic

The Easiest Win in Our HR Tech Stack

We've integrated Kinfolk into our Slack workspace, and it has transformed how our team handles HR requests. With a deflection rate of nearly 90%, most tickets are resolved without human intervention. By meeting employees where they already work, Kinfolk gives our team back time to focus on higher-value work.

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HQ Location:
London, GB

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AI Service Desk for HR, that employees love.

Kinfolk is an AI Operator that runs your HR & IT service desks like a control centre so you can autonomously handle employee requests and lifecycle programs, directly in Slack. Built for teams at 500+ employee companies who are done being a helpdesk. By combining AI agents in Slack, intelligent request management, lifecycle automation, and operational analytics, Kinfolk handles up to 80% of Tier 0–1 employee requests without human intervention, reclaiming roughly 45 days a year for HR and IT teams. It connects directly with the tools People teams already use: Workday, HiBob, ADP, Confluence, Jira, and more. The result isn't just faster support. It's a People team that can finally focus on performance, culture, and the work that actually builds great companies.

Details

Year Founded
2023