Kimola

24 reviews

Kimola Cognitive is a no-code machine learning platform for marketing and research professionals to analyze & classify consumer reviews or any text data automatically. Kimola Cognitive offers the most comprehensive gallery of pre-built machine learning models. Social scientists the of Kimola Team regularly publish new models and update the training sets of existing ones. That means without hiring a data science team, companies can have and maintain ML operations. When it comes to analyzing data, Kimola is the only ML platform that provides a tool to grab consumer reviews from supported Internet mediums like Youtube, Trustpilot, Tripadvisor. This tiny browser extension allows you to create consumer review datasets, which we call “airsets”. Airsets are disabled for data export and only usable on Kimola Cognitive for data analysis purposes. Kimola Cognitive also supports creating custom machine learning models, host and serve on the platform via user interface and API! Kimola Cognitive is perfect for: - Customer success teams who want to detect the issues of their customers. - Customer experience teams who want to detect complaints of their customers. You can either use a pre-built model that is prepared by Team Kimola or start your own custom model to analyze complaints. - Sales Teams who want to detect opportunities to reveal consumer insights in conversations, social or e-commerce conversations, mails, chats. - Support Teams who want to understand the most frequent issues the customers are having. - AI/Analytics teams who don't want to spend months building and deploying custom ML models to process their data.