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Keywords Studios

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4.3 out of 5 stars
384 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.3
Serving customers since
1998

Profile Name

Star Rating

215
131
30
6
2

Keywords Studios Reviews

Review Filters
Profile Name
Star Rating
215
131
30
6
2
SA
Stephen A.
01/13/2023
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Amazing Product and Service

|Helpshift
The product is well thought out and when we have recommendations/feature requests, HS always is ready to accomodate our requests.
James K.
JK
James K.
09/13/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Easy to use

|Helpshift
The UI design is easy for agents to use. Reporting-wise, it makes great use of Power BI.
Verified User in Entertainment
AE
Verified User in Entertainment
09/06/2022
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Helpshift: A good entry point for chat and email support

|Helpshift
Helpshift is intuitive. Depending on your access, you may be able to review tickets handled by your colleagues and learn from their experiences. Additionally, Helpshift is shown to be extremely reliable with minimum Downtime.

About

Contact

HQ Location:
Dublin, County Dublin, Ireland

Social

@KeywordsStudios

What is Keywords Studios?

Helpshift is the AI-Native Player Engagement Platform. The only end-to-end platform combining Technology, AI, and Human expertise to transform player interactions into measurable business outcomes across four solutions - Support, Engagement, Trust & Safety, and Community - for the world's leading gaming studios including EA, Ubisoft, Supercell, SYBO, Rovio, KRAFTON, Gameloft, Zynga, SEGA, and Playrix.

Details

Year Founded
1998