I use Jiminny every day for all my meetings, and I really appreciate that it automatically records each session. This feature helps prevent the common mistake of forgetting to hit the record button at the start. I also find the transcripts and the task summaries provided at the end of each meeting extremely helpful, as they make it much easier for me to recall what was discussed. Additionally, my experiences with Jiminny's support team have been very positive—they resolve any issues quickly and efficiently. The sidekick feature is also convenient, allowing me to easily invite it to join a call if, for any reason, it doesn't join automatically.

The AI summary does an okay job at capturing details from the call

I have found that their support team responds quickly and is always helpful, willing to go the extra mile to assist. In addition, the platform itself is user-friendly, and the AI recommendations are a powerful tool for any CSM looking to save time.