I use Jiminny for CRM tracking and call logging, and I really appreciate the action items and accountability steps. They improve the customer service experience. The notetaker feature is particularly valuable to me as it allows me to focus more on the call without worrying about making fast and accurate notes. The initial setup was very smooth, which was a pleasant surprise.
CS
Cathal S.
Business Development Rep. & Consumer Analytics
MSc Consumer Psychology
Transparency across multiple teams
Reviewing and coaching
Summarizing long meetings
Actionable insights from thematic analysis
Talktime breakdown
Customer Support top tier
I use Jiminny in my role as a sales rep at One Touch Health, and it makes the sales cycle more efficient. I really like how Jiminny helps me track what has happened and what actions need to be taken after a demo. This feature is insanely valuable because it allows me to close deals quicker with the information it provides, and it always gives me the pain points of a client's current system. I also find the initial setup to be easy. Additionally, we have it integrated with HubSpot and Teams, which is great.