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Jakweb

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12 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.0
Serving customers since
2008

Profile Name

Star Rating

4
6
2
0
0

Jakweb Reviews

Review Filters
Profile Name
Star Rating
4
6
2
0
0
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
12/12/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

Passes accurate information

As they give correct information, it reduces the cost and time of the customers and they get exact Information in a timely manner.
Verified User in Computer Software
UC
Verified User in Computer Software
09/06/2021
Validated Reviewer
Review source: G2 invite
Incentivized Review

For a all in one solution and a backbone of your IT infrastructure.!

1. Automated Follow-ups - is one of the best features. Most of the queries can easily be resolved by automated replies. You need to first spend good time to build the database, and then implementation can be done with HelpDesk. 2. Option to include more members to existing chat - this feature helps a lot when new people are to be contacted for more queries. You can simply add them to the existing chat and get the work done.
Verified User in Insurance
II
Verified User in Insurance
09/20/2018
Validated Reviewer
Review source: G2 invite
Incentivized Review

Everything works as promised - so far no problems, easy install

Easy to Route incoming tickets, Automate follow-ups, Prioritize certain tickets over others

About

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HQ Location:
N/A

Social

@jakweb

What is Jakweb?

Jakweb (https://www.jakweb.ch/) is a software development company specializing in providing cutting-edge web and mobile application solutions. They are known for their commitment to delivering high-quality, professional-grade software products designed to improve user experience and enhance business operations. Jakweb's portfolio includes tools for live chat support, CMS, helpdesk software, and other applications that help businesses connect better with their customers and streamline their services. With a focus on reliability, customer service, and continuous improvement, Jakweb aims to assist businesses in leveraging technology to achieve their objectives efficiently and effectively.

Details

Year Founded
2008
Website
www.jakweb.ch