iplum

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203 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2015
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iplum Reviews

Review Filters
Profile Name
Star Rating
121
67
7
2
6
Kent W.
KW
Kent W.
President, Global Affairs & Chief Legal OfficerInformation Technology and ServicesSmall-Business (50 or fewer emp.)
01/16/2026
Validated Reviewer
Review source: Organic

Customer Support Really Cares

I use iPlum for Legal Call Recording, and it helps me securely record and manage all calls, keeping everything compliant and easy to track. I really appreciate their customer support; they're always fast, helpful, and make sure everything runs smoothly. The Legal Call Recording is simple and reliable, which keeps all our calls secure and compliant without extra work. The initial setup was very easy, as the platform is straightforward, and their support team guided us quickly through the process. We switched to iPlum because it's much easier to use, more reliable, and their customer support is far more responsive.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
01/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great business hours automation, but a clunky, pricey setup with too many hoops

Being able to set business hours and have automatic responses when I am out of office.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Small-Business (50 or fewer emp.)
01/13/2026
Validated Reviewer
Review source: Organic

Feels Just Like Texting, But Room for Improvement

its like txting, no application the other person has to download

About

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HQ Location:
Santa Clara, US

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What is iplum?

iPlum is a telecommunications company that offers a robust Voice over Internet Protocol (VoIP) solution focused on providing U.S-based phone numbers for businesses and professionals worldwide. Their services are designed to facilitate seamless communication through features such as auto-attendant, multiple extensions, international calling, and secure texting. iPlum strives to enhance business communications by integrating easily with existing devices, ensuring users can operate with flexibility and efficiency without needing additional hardware. Their solutions are suitable for a variety of professional settings, including healthcare, legal, finance, and small to large enterprises looking for reliable and scalable communication tools.

Details

Year Founded
2015
Website
iplum.com