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iplum

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201 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.3
Serving customers since
2015
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iplum Reviews

Review Filters
Profile Name
Star Rating
119
67
7
2
6
MW
Mike W.
01/16/2026
Validated Reviewer
Review source: Organic

Secure Compliance with Stellar Support

I use iPlum for secure communications and really like how easy and reliable it is to use every day. The Financial Compliance Line is a standout feature for us, ensuring all our calls and texts meet regulatory standards. The interface is simple, making it accessible to our whole team without any issues. I also really appreciate their customer support. They're quick, helpful, and always ready to solve any problem. iPlum integrates smoothly with our existing tools, seamlessly keeping us organized and efficient. Since switching to iPlum, I've noticed a significant improvement in our efficiency and peace of mind.
Kent W.
KW
Kent W.
President, Global Affairs & Chief Legal Officer
01/16/2026
Validated Reviewer
Review source: Organic

Customer Support Really Cares

I use iPlum for Legal Call Recording, and it helps me securely record and manage all calls, keeping everything compliant and easy to track. I really appreciate their customer support; they're always fast, helpful, and make sure everything runs smoothly. The Legal Call Recording is simple and reliable, which keeps all our calls secure and compliant without extra work. The initial setup was very easy, as the platform is straightforward, and their support team guided us quickly through the process. We switched to iPlum because it's much easier to use, more reliable, and their customer support is far more responsive.
Verified User in Mental Health Care
UM
Verified User in Mental Health Care
01/13/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great business hours automation, but a clunky, pricey setup with too many hoops

Being able to set business hours and have automatic responses when I am out of office.

About

Contact

HQ Location:
Santa Clara, US

Social

@iPlumApp

What is iplum?

iPlum is a telecommunications company that offers a robust Voice over Internet Protocol (VoIP) solution focused on providing U.S-based phone numbers for businesses and professionals worldwide. Their services are designed to facilitate seamless communication through features such as auto-attendant, multiple extensions, international calling, and secure texting. iPlum strives to enhance business communications by integrating easily with existing devices, ensuring users can operate with flexibility and efficiency without needing additional hardware. Their solutions are suitable for a variety of professional settings, including healthcare, legal, finance, and small to large enterprises looking for reliable and scalable communication tools.

Details

Year Founded
2015
Website
iplum.com