It is a great tool to visually walk people step by step through new features without having to manually screenshot each step.

iorad has become our primary content vehicle for training materials. We take an “iorad-first” approach, building tutorials first and then creating other materials like articles off of them. iorad offers much greater efficiency compared to when we were creating video, providing roughly a 10x time savings when creating iorad tutorials. This efficiency has allowed a small team to output over 300 tutorials in just 18 months, bringing interactivity to over 200 workflows in our software. The impact has been huge, with iorad tutorials accumulating over 110,000 views during that time, compared to just 60,000 views that our video library received over 5 years. Customer reception has been very positive, and they proactively ask if rollout materials will include tutorials to help them onboard. Working with the iorad team has also been a positive and engaging experience. They are responsive to support questions, keep us informed of upcoming changes, and actively seek feedback on new features they are considering.

Simple to use for developing instructional videos that support stakeholders in using our platforms. The instructionals/videos are then embed in knowledge articles on our helpdesks. This saves us a lot of time when getting new users of our systems onboarded. Makes our helpdesk and meeting our response KPIs so much easier.