I use Intryc for evaluating chats, providing training, creating quizzes, and other QA tasks. It handles my regular assignments and makes the creation of quizzes and training material a whole lot easier. I really like the AI generative tool for quizzes. It saves me a lot of time because I just provide the AI with articles and material I want to use, give some instructions, and the AI does the rest. I just need to proofread, but usually, it only needs minor adjustments. Creating workflows is also easy, and it helps by automating and optimizing my day. The initial setup was user-friendly, and it was easy for everyone. The Intryc team is also good at addressing bugs and tech issues promptly. Overall, it's been a smooth experience.

I like how easy the navigation is while using Intryc, and it saves a lot of time on my daily tasks. The tasks and assignments that I need to complete each month are very easy to locate and understand. The automatic selection of the interactions I need to evaluate is also helpful and saves a lot of time.

It genuinely completes QA reviews autonomously using criteria prompts, and it also delivers coaching through Slack and email while providing data visualization and on-the-fly reporting. Honestly, what more can you ask for? It’s a game changer.