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Interactive Powers

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13 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2015

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Interactive Powers Reviews

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KA
Kumar A.
09/13/2021
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Review source: G2 invite
Incentivized Review

Best Customer Management IVR tool now available !

For managing the inbound calls, the major problem is to divide and distribute the calls according to the department and then transfer the calls to the respective agent. Smart IVR helps in this task. It has in built system to assign the department-wise data and specific code numbers allocated. It helps in the segregation of all the incoming calls so that the required caller can be transferred to the particular department for their resolution. Its voice is excellent and can be interchangeable. Organization can also forward their choice for the voice to be used.

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HQ Location:
Alcobendas, Madrid

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@ivrpowers

What is Interactive Powers?

Interactive Powers provides advanced communication solutions designed to enhance customer service and streamline business operations. Their offerings primarily focus on Video RTC (Video Real-Time Communications) and VoiceXML IVR (Interactive Voice Response) platforms. With these tools, companies can leverage powerful, cloud-based technologies to create robust voice and video interactions that improve customer engagement and operational efficiencies. Interactive Powers aims to help businesses integrate these communication technologies smoothly and efficiently, offering scalable services that work across various industries such as healthcare, banking, and customer support. Their solutions promise not only to enhance user experience but also to provide detailed analytics and support, ensuring that businesses can optimize their customer interactions and achieve better outcomes.

Details

Year Founded
2015