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Interactive Powers

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13 reviews
  • 2 profiles
  • 2 categories
Average star rating
4.4
Serving customers since
2015

Profile Name

Star Rating

9
3
1
0
0

Interactive Powers Reviews

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Profile Name
Star Rating
9
3
1
0
0
James R.
JR
James R.
08/23/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Helpful Ivr Tool

Helpful and easy iterface to set priorities, which actually helps in providing the exact response and guidance to a user to reach the right channel as expected.
Verified User in Financial Services
CF
Verified User in Financial Services
08/22/2023
Validated Reviewer
Review source: Organic

Smart IVR is the future for the Big banks

It's best thing is customer will not feel he/she is talking to robot it feels like they are speaking to some live agent, it has Natural Language processing a log with AI, which is used for voice recognition and customer pattern identification and greeting to customer also basis his/her last call can suggest the options etc are best use cases used.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/05/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Best for call management with easy dashboard and call recording facility

You never miss a call and because you can track every single call also you can fetch details like who picked the call what they talk and when . With the help of this you can forward call to multiple number so it reduce on hold problem as well.it recorded all call and it has easy dashboard which show call status. We can also export call reports.

About

Contact

HQ Location:
Alcobendas, Madrid

Social

@ivrpowers

What is Interactive Powers?

Interactive Powers provides advanced communication solutions designed to enhance customer service and streamline business operations. Their offerings primarily focus on Video RTC (Video Real-Time Communications) and VoiceXML IVR (Interactive Voice Response) platforms. With these tools, companies can leverage powerful, cloud-based technologies to create robust voice and video interactions that improve customer engagement and operational efficiencies. Interactive Powers aims to help businesses integrate these communication technologies smoothly and efficiently, offering scalable services that work across various industries such as healthcare, banking, and customer support. Their solutions promise not only to enhance user experience but also to provide detailed analytics and support, ensuring that businesses can optimize their customer interactions and achieve better outcomes.

Details

Year Founded
2015