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IntelePeer Cloud Communications

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10 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.8
Serving customers since
2003

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Star Rating

6
3
0
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1

IntelePeer Cloud Communications Reviews

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Profile Name
Star Rating
6
3
0
0
1
Bhanu P.
BP
Bhanu P.
08/04/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

IntelePeer: A Promising Platform for AI-Powered Communication Automation with Room for Growth

IntelePeer shines when it comes to automating communications with AI. Their "Smart" tools, like SmartAgent and SmartFlows, use conversational AI to take the heavy lifting off your agents, leading to shorter hold times, less busywork, and real savings for contact centers. I use it frequently in days. Plus, getting set up is a breeze. IntelePeer plays nicely with your existing CRM and business systems, so integration is smooth. And if you're not a coding wizard, no worries! Their low-code/no-code environment, especially with SmartFlows, lets you build automated workflows fast, getting you up and running quickly.
Verified User in Financial Services
IF
Verified User in Financial Services
07/29/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Cloud calling

Improves customer experience and reduce costs with cloud based communication
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
02/19/2025
Validated Reviewer
Review source: Organic

Great customer service

Working with Scott and the entire Intelepeer team has been a great experience.

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HQ Location:
Dania, Florida, United States

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What is IntelePeer Cloud Communications?

IntelePeer Cloud Communications is a service provider of cloud-based, multi-channel business communications solutions, empowering companies to enhance their customer engagement and streamline internal collaboration. Their services include a robust suite of voice, messaging, app automation, and analytics capabilities designed to integrate seamlessly with existing business applications and systems.With a focus on innovation and accessibility, IntelePeer aims to make advanced communications technology easily accessible for businesses of all sizes. Their platform is renowned for its reliability, scalability, and security, making it a trusted choice for enterprises seeking to optimize their communication strategies.

Details

Year Founded
2003