You don't need to be a super developer or have programming skills to build useful useful solutions. Personally, I love InRule (Barium) and the possibilities it provides. I have worked at company with 55,000 employees where we were able to build solutions that make it easier for employees to handle complex administrative process like hiring or conference bookings, etc resulting in great time and money savings. The tool has great potential in building IT solutions, functions, connections that are missing in the existing business systems, but also creates a structured way of working that provides a basis for optimizing resources and a higher understanding of what we do and how we do it, who is responsible, what is the need and what is the result.

The staff is very friendly and always keen on solving any problem.

It is a helpful tool to improve processes and workflows. But it takes an effort from the organisation to establish the process you are working on. It is sometimes easy to underestimate that.